Refund policy

30-Day Return Policy

We have a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us. If your return is accepted, we’ll send you a return shipping label along with instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

For any return-related questions, feel free to reach out.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect. We’ll evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (e.g., food, flowers, plants)

• Custom products (e.g., special orders, personalized items)

• Personal care items (e.g., beauty products)

• Hazardous materials, flammable liquids, or gases

If you’re unsure whether your item qualifies for a return, contact us before making a request.

Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges

The quickest way to get a replacement item is to return the one you have and place a new order once the return is accepted.

European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return it within 14 days for any reason. Items must be in their original condition—unworn or unused, with tags, and in original packaging. Proof of purchase is required.

Refunds

Once we receive and inspect your return, we’ll notify you about the approval status. If approved, a refund will be issued to your original payment method within 10 business days. Processing times may vary based on your bank or payment provider.